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I recently received this handwritten note from one of our media partners. We collaborated with Jess on the planning and media buy for an event to take place at a client’s retail location. Our media partners are good hardworking folks, but occasionally we find that a media account manager will skip events like these, especially if the events are happening on a weekend. But when our General Manager Ann Herrera and I arrived at the event, we were pleased to see that Jess was there with her promotions team and the air personality from her radio station, all set up and ready to rock and roll.

I’m always amazed that the agency teams from other agencies don’t make it a priority to turn out for their client’s events. Here at BAM, we show up because we know it makes a difference, and it’s something we feel we owe our clients. It’s the level of service they expect and deserve.

Thanks for the kind words Jess!

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